Clicking the Patron link from any sales record will display all the Sales information for that Patron.

Holding Seats

Prerequisites: SeatMap, PriceGuide, Event

Attendance - displays the Capacity, Available, Sold and Hold number of seats for selected Event.
SalesType - sets the sale mode for the current Transaction.
Next Best Available Seats - automatically selects the Best Available Seats starting in the upper left and moving right.
Sections - displays a list of Sections that are included in the SeatMap used to create the Event.
Prices - displays a list of enabled Prices that are included in the PriceGuide used to create the Event.
Selected Seats - displays a list of Prices, TicketTypes and Seats included in the Sale.
Add Sale - adds the selected seats to the Shopping Cart and returns you to the main EventList.
Reset - release selected Seats and reset the Transaction.
EventList - returns to main EventList.
Checkout - complete seat selection and begin Checkout procedures.

Double click the Event from the main EventList.
Select (SeatHold) for the SalesType.
Select the desired (Price\PayType) for the seats.
Click on the seat grid at a point where you would like to begin selecting seats.
While holding the mouse button, highlight the seats you would like to include in and release the mouse.
Note: Alternatively, you can click the Next Best Available Seats link and enter the number of requested Seats. This function will automatically select the Next Best Available Seats starting in the upper left and moving right.
Repeat Steps 3- 5 if you need to select additional seats.
After all seats are selected you can Add Sale and continue ticketing a different event or select Checkout to complete the transaction.
Note: Once you choose to Add Sale or Checkout you will not be able to return to any event that has pending sales without resetting the seats for that event.

Locate SeatHold record using Browse, Advanced or Quick Search option.
Select the Release button in the lower left area of the screen.

***Note: To select individual seats, hold down the CTRL key and click each record from the Seat grid.

All seats selected in the SeatHold will be released and returned to inventory.

Locate SeatHold record using Browse, Advanced or Quick Search option.
Select the Checkout button in the lower left area of the screen.

***Note: To select individual seats, hold down the CTRL key and click each record from the Seat grid.

All seats selected in the SeatHold will be added to the Shopping Cart and can be purchased at Checkout.

Select First, Previous, Next, or Last button at the bottom of screen

***Note: Allows user to navigate SeatHolds one record at a time.

Search - displays a list of default search types
Value - search criteria used when querying Sales.

***Note: default search value can be set under Settings>SeatHolds Search.

Select Search type from dropdown list.
Enter the desired search Value.
Select the Search button.
Double click a record from the SeatHolds grid

***Note: Displays a single SeatHold record.

Enter search values in corresponding textboxes.
Select dropdown values from corresponding lists.
Create custom SalesCodes and GroupCodes list from the dropdown lists.
Highlight events to include in search.
Select the Search button

***Note: Displays a browsable set of SeatHold records that meet the search criteria.